Privacy Policy

Welcome to Metakosa. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from https://www.metakosa.com.

1. Information We Collect
We collect the following types of information:

a. Personal Information
When you place an order or register on our site, we may collect:

Name

Shipping & billing address

Email address

Phone number

Payment information (processed securely via third-party payment gateways)

b. Automatically Collected Data
When you visit our site, we may automatically collect:

IP address

Browser type and version

Device information

Pages visited and time spent

Referring URLs

This data is collected through cookies and analytics tools to improve site functionality.

2. How We Use Your Information
We use your information to:

Process and fulfill orders

Communicate order updates and promotional offers

Improve our website and shopping experience

Prevent fraud and maintain security

Comply with legal obligations

3. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:

Remember your preferences

Enable cart functionality

Track website traffic via Google Analytics

Optimize ads via Meta Pixel (Facebook) and other marketing tools

You can manage cookie preferences in your browser settings.

4. Third-Party Services
We use trusted third parties to help operate our store:

Shopify (store platform and hosting)

Google Analytics (site performance tracking)

Meta (Facebook/Instagram Ads)

Klaviyo/Mailchimp (email marketing, if used)

Stripe, PayPal, Apple Pay, etc. (payment processing)

These providers may access limited information to perform services on our behalf.

5. Data Security
We implement appropriate technical and organizational measures to safeguard your data. All transactions are encrypted via SSL, and payment data is handled securely by certified processors.

6. Your Rights (GDPR & CCPA)
If you are located in the EU/EEA or California, you have the right to:

Access your data

Correct or update inaccurate data

Request deletion of your data

Object to certain processing uses

Withdraw consent at any time

File a complaint with a supervisory authority (GDPR)

To exercise any of these rights, please contact us at support@metakosa.com.

7. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

8. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it immediately.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 support@metakosa.com

Metakosa – Respecting Your Privacy, Protecting Your Trust.